1. How do I
The preferred method is by
telephoning us, alternatively you can email or you can complete the
booking form on the bookings page. Our
contact information can be found here.
much notice do I need to give for a booking?
You can book anytime however bookings get very busy so please
book as early as possible to avoid disappointment.
Alternatively you can contact us
on the day as we may have availability.
How much does it cost?
Please see the inflatable page
for all prices, prices may vary depending on your intended use
i.e. home/business or location.
What do the prices include?
All bouncy castle booking prices include local delivery, a
small charge may need to be charged for out of area
deliveries, (please contact us
for delivery rates). You will also receive a blower, extension
cable, circuit breaker and safety crash mat, the price also
includes set up, inflation and collection.
When are your bouncy castles available?
Our castles are available 7 days a week all year round
including Bank Holidays.
How long do I get the equipment for?
Most parties are in the afternoon and so we will deliver and
set up your castle between 9 am and 12 noon we will then come
and take the castle away after your party has finished usually
from 6 pm onwards although pick up time can be arranged to
suit it can be no later than 9 pm.
Do you hire overnight?
Under certain circumstance this can be arranged, please
Do I have to pay a deposit?
No deposit is required.
How do I pay?
Most people choose to pay cash or cheque on delivery, we do
not accept credit card payments.
What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as
much notice as possible. If no notice is given you may incur a
What if it rains?
Unfortunately the bouncy castles cannot be operated in wet
conditions due to safety reasons.
Can the bouncy castle be set up on a slope?
Unfortunately this is not possible however if it is a very
slight slope it may be possible, you will need to discuss this
prior to the booking.
How long does it take to set up/inflate/deflate/pack up the
The bouncy castles take approx 10 minutes to set up and 20
minutes to pack up. However this is only an estimate, times
may vary depending on which castle you hire.
How much space is needed?
You will need to allow a minimum of 5 feet at the front and
rear of castle and 3 feet either side this is to allow access
and the blower at rear. Please make sure all garden items such
as garden toys, swings, slides, patio furniture, rubbish etc.
are removed from the area where the castle is to be sited.
When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for the castle, you
will need to provide a 240 volts main supply (we do have generators
Do you supply safety instructions?
Yes we provide detailed safety instructions with every hire.
Is there an age limit for children using the castle?
Yes all our kids castles are suitable for
children up to and including the age of 11.